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Se Services

TTL supplies VSAT connection as required. Our two way satellite services are "always on" and do not require any telephone line or dialup connection for the internet. Both outgoing (upload) & incoming (download) data travels via the satellite.

TTL does not restrict access for clients. Clients can access the internet at any time of day or night. TTL does have the provision to impose an Acceptable & Fair Use Policy and takes all measures available to restrict questionable internet activity (such as broadcasting / large downloads / spamming).

All TTL clients are charged the monthly plan subscription. Whilst we make best efforts to remedy any service breaks or interruptions as quickly as possible, TTL is not responsible for any break or interruption of the service, howsoever caused.

Se  Service Cancellation

Any request for cancellation must be received in writing (electronic format acceptable) by the 25th of any given month for service cessation prior to the next billing cycle (1st monthly).

Once a written request for cancellation is received a communication is forwarded to the client advising of the contractual obligations and costs of cancellation (if any). The cost of cancellation is dependent on the account status- A cancellation fee of $200 is required.

AdAdditional Services

Tenkoaj Technology Ltd also provides the following services in addition to VSAT internet connectivity,

        i.         Networking

      ii.          Web design and hosting

    iii.           Training

    iv.          Cabinet making and supply for modems and switches

      v.         Indoor wireless network setup

    vi.          Cybercafé software

  vii.            Computer supplies and installation

viii.          Repairs and Maintenance

   ix.            Laptop and other hardware peripheral supplies

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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